Digital client engagement - make the connection.
focus:client lets you make lasting digital connections with consumers. Supporting direct to consumer (D2C) journeys, as well as the delivery of fully-automated simplified advice and robo-advice, this client engagement framework helps you get your proposition to market.
Whether you drive business through digital channels only, or use them to support telephony, face-to-face or branch-based channels, focus:client gives you the tools to empower and engage your clients.
focus:client lets you seamlessly blend your own custom content into our UI, using customer data to deliver a truly personalised experience.
focus:client lets you mix your content in with ours. Using the data we have available, we can let you put exactly the right message in front of every user.
focus:client lets you strengthen your client relationships.
focus:client lets your clients engage on their own terms.
Providing an innovative client engagement framework, focus:client enables you to deliver a proactive, client-centric digital experience.
Configured during the implementation phase to meet the needs of your organisation, focus:client flexes with your business to deliver valuable solutions.
focus:client can deliver fully automated advice processes, extend the Focus Solutions advised client portal to deliver direct consumer engagement and support telephone based offerings.
focus:client helps you build, develop and retain your client base by delivering outstanding, proactive client service.
focus:client is all about extending the core client portal to deliver self-service and transactional capabilities to consumers. It contains a number of core features…
… and can be extended to deliver anything that can be accessed online…