Retail banking is increasingly under pressure

The retail banking sector continues to develop their client relationship capability in the post-RDR world. Presenting a single understanding of the client on a single platform is often their biggest challenge.

Due to the scale of the business and the inherent legacy systems, retail banks are being forced to look at omni-channel banking software as the only way to solve these issues.

The security of understanding that a single solution can deliver an auditable compliant advice & non-advice process allows retail banks to evolve propositions that reduce risk and deliver real benefits.

focus:360° logo
  • Deliver an individual service experience to your client through multiple channels
  • Ensure compliance with current regulation including the banking bill, TCF and RDR
  • Manage risk by gaining a single view of your client’s product holdings across omni-channel banking software
  • Reduce the cost of delivering financial products across multiple channels
  • Improve client service and retention
  • Increase profitability through the effective up and cross selling of additional products

Focus can help

Our omni-channel software products, combined with our consultancy services and domain experience put us in a strong position to help.

focus:360° – our omni-channel software can assist you with implementing organisation-wide distribution strategies across multiple financial products through a single platform.

Domain expertise consultancy services – a selection of services to assist financial services organisations with managing regulatory change and delivering sound business transformation.

Training services – a range of training, testing and competency services to ensure a consistent, organisation wide approach to personal development.

Omni-channel financial distribution

focus:360° gives you a complete delivery capability, from back-office, through branch, to consumer.