With over 15 years of experience of delivering multi-channel distribution solutions we can provide a range of services which ensure the successful implementation of your project from business case justification through to effective roll out and adoption.
Our services span the key elements of your implementation including:
- business case validation
- product consultation
- change management
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- programme management
- training
- communications planning
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We operate a tried and trusted 7-stage implementation process. This drives a higher degree of client familiarity with focus360° early in the process to ensure that participating individuals clearly understand the functions and benefits and can contribute fully during the implementation cycle. Clear governance and controls are set out to mitigate risks and to ensure that a clear and common view of objectives and requirements are achieved and reiterated throughout.
7-stage implementation process:
- stage 1: initial contact
- stage 2: engagement
- stage 3: implementation definition process
- stage 4: specification process
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- stage 5: development
- stage 6: User Acceptance Testing
- stage 7: deployment
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7 stage implementation process diagram