Major retail bank goes live with focus:360° consumer from Focus Solutions release date: 09/08/2011
Focus Solutions, the leading provider of multi-channel distribution software to the global financial services industry, is pleased to announce that they have successfully deployed focus:360° consumer with a major UK retail bank to enable their execution only, ‘Direct to Consumer’ (D2C) portal.
The D2C portal, which has been successfully running since March this year, was implemented to enable the bank’s customers to purchase ISAs and general investments from their internet banking site. Users, on completing a secure consumer registration process, are able to research, plan and buy a range of products and funds as well as review their overall portfolio and alter any previous investments made. The portal also fully integrates with the bank’s business partner’s investment platform to enable the end to end process.
Since its launch, the volume of business and traffic delivered through the D2C portal has significantly exceeded the bank’s expectations and there are ongoing plans to extend the range of products supported through the site throughout 2011 and 2012.Commenting on the successful deployment of the D2C portal, Dave Upton, UK Managing Director of Focus Solutions, said: “Following the introduction of the Retail Distribution Review (RDR), we have seen many of our customers exploring different channel strategies to understand how they can most cost effectively support their end clients’ needs. Implementing a ‘Direct to Consumer’ investment platform, is becoming a popular choice for these firms and we are delighted to have worked with this major UK retail bank on delivering their online capability. This recent deployment puts Focus and focus:360° at the forefront of investment ‘Direct to Consumer’ solutions and with the RDR rapidly approaching, demonstrates that we have a proven, market ready, solution for this requirement.”